WORD OF THE PRESIDENT
« Let us build a better future together. United, we are moving faster.»
For several decades, the IBC Group has been helping to improve the living environment of the local population by offering them the necessary daily products. Driven by the deep ambition to contribute to Madagascar’s international economic rise, the idea of restructuring our business conglomerate is quite obvious.
Our mission is simple, and has never departed from it for more than 45 years: to contribute to the development of Madagascar and to build a better future for its people. Convinced of the importance of mutual aid in achieving this major objective, we offer our services in several areas: energy, filtration, spare parts and consumables, electrical equipment, concrete poles, care and maintenance products, etc.
The IBC Group intends to promote Madagascar’s real potential and optimize its opportunities. In so doing, we advocate collaboration with national and international actors. Aware of the greatness of our ambitions, however, we place our full confidence in the talent and professionalism of our employees, both natives and foreigners, in order to better serve our customers.
We are convinced that building a better future in Madagascar cannot be achieved alone. Together, we are moving faster and achieving tangible results. Showcasing our leadership skills, valuing the hard work of our employees, giving better opportunities to our service providers and providing the necessary support to people, Madagascar is moving step by step towards the sustainable development to which it aspires, and to which it is entitled.
OUR VISION
Present in various sectors of activity, we help meet the needs of the population and proceed, step by step, towards the development of the country and the growth of the national economy.
Building on our diverse national and international partnerships, we envisage to increase our performance, multiply our projects and become a leader in the sustainable development of Madagascar.
OUR VALUES
The IBC Group is committed to a professional ethic that conveys several values: professionalism, relationship, trust, quality, proximity.
Our actions are dictated by safe values and a sense of philosophy of civic responsibility that accompanies us in each of our projects. They are reflected in all our actions and also in the daily behaviour of our employees.
- Professionalism:
We are serious and respect our commitments to our stakeholders, they are: collaborators, partners, customers, community.
- Relationship:
We have a relationship of trust: o with our employees so that they can generate added value and work in total serenity, o with our customers in order to build a lasting relationship, o with our customers in order to build a lasting relationship,
- Trust:
Thanks to the trust we place in our partners and employees, and the confidence our customers place in us, we are building a better future.
- Quality:
We differentiate ourselves through the quality of our customer service. Our strategy focuses on this service in order to create a sense of membership and belonging to the Group’s mission.
- Proximity:
Our employees maintain a close relationship with our customers thanks to a zone-based approach and 90% dedicated work in the field. We are implementing a strategy to ensure that our products and services are distributed in all parts of Madagascar.
The technical and sales teams are privileged interlocutors right from the access to our services and products till the customer monitoring and they provide the necessary assistance to customers.
- Social and environmental responsibility:
The IBC Group is committed to a social responsibility approach and introduces awareness-raising measures in terms of environmental protection while making the choice of their products.
The Group’s staff are, at every level, right from surface technicians through agents and up to management, socially engaged.
OUR MISSION
The IBC Group ensures the individual development of its employees so that they can, in turn, serve others and implement the various projects studied for the development of the country.
Through effective strategies, good human resources, well-established values and philosophy, we aspire to make a meaningful contribution to the resolution of the energy crisis in Madagascar, to help alleviate the poverty rate and improving the quality of life of the population by providing small, medium, large businesses and the population with products that they daily necessarily need and services that make their lives easier.
